Situation before TIMMS

WWTT provide a number of services including Timber Machining and a cut & edge facilities. Whilst supplying Timber to the building industry, WWTT further stock a wide variety of decorative panels for Commercial and Domestic applications and also service DIY markets. 

WWTT’s objectives are to provide their customers with all of the latest styles and innovations that are available both locally and nationally. With their industry constantly evolving, WWTT began the search for an all-in-one software solution that would revolutionise their current procedures and help maintain control of their business processes

Problem 

  • Being in such a diverse market meant that WWTT faced a unique problem due to limitations with their existing software. They constantly found that it needed improving as their business requirements evolved over time.

  • Before implementing TIMMS, WWTT utilised Timpak as their primary operational software. As the business continued to grow, more processes were being performed “off-system”.

Outcome

  • Since implementing TIMMS, WWTT has found that TIMMS can help manage Sales, Manufacturing, Financials and other services, in the one convenient place. 

    • TIMMS (Re-Processing) has enabled a lot of our manual practices, to be turned into automated processes which have improved several areas of the business.

  • The Re-Processing Module assists with a complete end-to-end tracking and management solution for all productions.

  • WWTT can now provide a smooth process for their clients.

  • Error free deliveries and pricing adjustments.

  • Improved manufacturing.

  • All issue resolved the first time before they escalate.

  • Ability to modify the whatever modules are required to meet their needs. 

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